04.102.2018 - Bulb Technologies launches CEMPRESSO Active Care, enabling CSPs provide a premium customer experience

Delivers 360 service visibility, irrespective of access network, for proactive issue resolution and personalisation of customer relationshipLondon, UK - April, 12th 2018 - Bulb Technologies, a leader in service management and customer experience solutions today announced the launch of CEMPRESSO Active Care, a next-generation customer support platform that pro-actively resolves customer service issues across all access types and technologies before they become noticeable to the consumer. As a result of adding this significant value to... Source: RealWire - View Press Release