11.307.2016 - MetaPack Study Shines a Light on the Shortfall Between Consumers’ eCommerce Delivery Expectations and Reality in the U.S. and Europe

Following a Negative Delivery Experience 38% of Consumers Say They are Likely to Never Shop With That Retailer AgainAtlanta - November 2, 2016 - Today’s consumers say their online purchasing decisions are directly influenced by delivery and returns and the experiences they encounter. As the findings of this year’s MetaPack 2016 State of eCommerce Delivery Consumer Research Report reveal, effectively competing in today’s dynamic eCommerce environment directly depends on getting delivery right -- because consumers... Source: RealWire - View Press Release